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Order Processing and Shipping

Order Processing

Merchandises on could be classified into 4 categories: Pre-order items, made-to-order items, in stock items and ready to ship items.

1) Pre-order items:

First please read here to better understand how pre-order works


(1) We don't have any stock when we accept orders of pre-order items.

(2) Orders are accepted at pre-set times.

(3) Pre-order items are started producing according to the order quantity.

That means, orders won't be accepted after the pre-order ends, and most of the pre-order items won't be back in stock unless orders open again at another pre-set time.

And if you order the pre-order item once it starts to accept orders, then the total waiting time will be:

Pre-set Time of Accepting Orders + Order Producing Time + Order Shipping and Delivery Time

We always list the processing time under the "Add to Cart" button on each product page.

2) Processing time of made-to-order and in stock items are marked on each product page under the "Add to Cart" button.

3) Ready to ship items can be shipped out within 2 working days.

Processing time does not include Sundays or holidays.

Please note that:

(1) Orders placed with Expedit Shipping doesn't mean that we can ship your order right away.

(2) Expedit Shipping is the quicker shipping method we use to ship your order when your order is ready to ship.

(3) Processing time is NOT included in the shipping and delivery time.

Shipping and Delivery

We ship worldwide.

But for the listed places or countries, the extra information will be needed for us to ship out your package successfully.

1. Taiwan Province

(1) Please provide us your Chinese name and identification ID number, which are requested when ship your package.

(2) Real-name registration at EZ WAY is required to receive your package.

2. Russia

We ship to Russia, but please kindly understand that the shipping and delivery time will be about a month.

3. Brazil

Please kindly provide us your CPF number, which is requested to ship out your pacakge.

Please pay more attention that:

1. The shipping fee is changed according to the weight of the package.

2. Since we can't guarantee there will be always tax free, and please kindly understand that our customers are responsible for the local handling and tax fees.

3. We CAN'T ship pacakges to PO Box adresses.

4. Please do leave us your correct phone number, the express companies won't accept pacakges without phone numbers.

5. Please place your order with a valid email, the order confirmation, order notices, tracking information and so on will all send to the email you used to place your order.

We currently can't ship to Argentina because of the very high customs. Please kindly understand that our customers are responsible for the customs, but our customers often refuse to pay for them. We will try our best to solve the problem, and will update when we can ship to Argentina.

How long will it take to ship to my country?

Normally 2-4 weeks for standard shipping and 4-7 working days for expedit shipping.

But please kindly understand that, the product processing time will not be included in the shipping and delivery time.

That means, if you choose expedit shipping method, we still can't ship the preorder or made to order items right away within 7 working days.

Where can I track my package?

You can track your package here:





J&T Express:

Yun Express: