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We ship our orders worldwide! Switch the store if you want to view in different language.

Order Processing and Shipping

Shipping and Delivery

We ship worldwide.

But for the listed places or countries, the extra information will be needed for us to ship out your package successfully.

1. Taiwan Province

(1) Please provide us your Chinese name and identification ID number, which are requested when ship your package.

(2) Real-name registration at EZ WAY is required to receive your package.

2. Russia

We ship to Russia, but please kindly understand that the shipping and delivery time will be about a month.

3. Brazil

Please kindly provide us your CPF number, which is requested to ship out your pacakge.

4. Kind Reminder for German Customers:

Please kindly note that customers in Germany are required to pick up their packages at the designated courier point. We greatly appreciate your cooperation in this matter. For the latest tracking information, we encourage you to log into your account, or reach out to us at [email protected] for details on local delivery tracking. Thank you very much for your understanding and support.

Due to privacy protection regulations in Germany, delivery personnel cannot contact recipients via phone. Additionally, the unique nature of German delivery addresses leads to a higher rate of delivery failures and packages being left at pickup points compared to other major European countries.

To reduce the likelihood of your package being returned, we suggest the following:

When placing an order for delivery in Germany, it is crucial to accurately fill out the recipient's name, street, postal code, and house number. The house number can be filled in the dedicated field or within the address field. If the house number is combined with the address, please place it after the street name. Do not add any extra numbers after the house number, and separate other information with commas to avoid incorrect extraction of the house number. The house number is particularly important.

Provide an effective email address for the recipient if possible. In cases where the package cannot be delivered or is left at a pickup point, the service provider will send an email notification. The recipient can use this email to either collect the package from the specified address or request redelivery. Without an email address, recipients will only find a notification slip in their mailbox (provided the address is accurate).

Ensure that the recipient's name on the order matches the actual recipient at the delivery address. If the delivery personnel cannot find a matching name on the doorbell or mailbox at the package's address, the package will be returned.

These steps can help ensure smooth delivery of your package in Germany.

5. In the following are the countries where cosmetics CAN BE delivered:

  • United States (excluding Hawaii, Alaska, and Guam)
  • United Kingdom
  • France
  • Germany
  • Italy
  • Spain
  • Netherlands
  • Belgium
  • Luxembourg
  • Ireland
  • Bulgaria
  • Croatia
  • Czech Republic
  • Estonia
  • Finland
  • Hungary
  • Latvia
  • Lithuania
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Sweden
  • Austria
  • Denmark
  • Greece
  • Canada
  • Norway
  • Israel
  • New Zealand
  • United Arab Emirates
  • Thailand
  • Australia


Please pay more attention that:

1. The shipping fee is changed according to the weight of the package.
2. Since we can't guarantee there will be always tax free, and please kindly understand that our customers are responsible for the local handling and tax fees.
3. We CAN'T ship pacakges to PO Box adresses.
4. We cannot ship to military bases.
5. Please do leave us your correct phone number, the express companies won't accept pacakges without phone numbers.
6. Please place your order with a valid email, the order confirmation, order notices, tracking information and so on will all send to the email you used to place your order.

Please kindly note that our customers are responsible for packages that are not collected in a timely manner, for situations where contact via phone is not successful, or for packages with overdue and unpaid customs duties. Regrettably, we are unable to offer refunds for losses, destruction, or returns resulting from these circumstances. We appreciate your understanding in this matter.

Please kindly understand that we do not arrange refunds or reshipments for packages that are refused upon delivery.If you do not need the product that has already been shipped, you may apply for a return immediately after receiving it. We will arrange a refund after receiving the returned package. For specific return and exchange policies, please see: https://www.devilinspired.com/warranty-and-return

We currently can't ship to Argentina because of the very high customs. Please kindly understand that our customers are responsible for the customs, but our customers often refuse to pay for them. We will try our best to solve the problem, and will update when we can ship to Argentina.



Difference between standard shipping and expedited shipping. And how long will it take to ship to my country?

  1. For standard shipping method: We will export the packages to your country, and then they will be delivered by a local carrier, such as DPD, USPS, folifoli. The average delivery time (not including product processing time) is about 2 weeks.
  2. The expedited shipping method involves direct shipment and delivery by FedEx or DHL, which is more efficient. The average delivery time (not including product processing time) is about 5 working days.

Once again, the expedited shipping cost covers the expedited delivery method once your order is ready to be shipped. 

Please note that the processing time for the dress is indicated below the 'Add to Cart' button on the product page. 


Where can I track my package?

You can track your package here: https://www.17track.net/en

or

FedEx: www.fedex.com
DHL: www.dhl.com
UPS: www.ups.com
CNE: https://www.cne.com/English/   - Please pay more attention to the "last mile tracking" information on the CNE tracking page for local delivery details.
Yun Express: https://www.yunexpress.com/   - Please pay more attention to the "last mile tracking" information on the Yun express tracking page for local delivery details.
Postal Express: https://www.ems.com.cn/english/
JS Express: http://www.js-exp.com/EN/  Please contact us for the local delivery details.


Order Processing

Merchandises on devilinspired.com could be classified into 4 categories: Pre-order items, made-to-order items, in stock items and ready to ship items.

1) Pre-order items:

For an environment-friendly purpose, the quantity we produce the dresses only according to our customers' needs. 

Please read here to better understand how pre-order works

PLEASE NOTE:

  1. We don't have any stock when we accept orders of pre-order items.
  2. Orders are accepted at pre-set times.
  3. Pre-order items are started producing according to the order quantity.

That means, orders won't be accepted after the pre-order ends, and most of the pre-order items won't be back in stock unless orders open again at another pre-set time.

And if you order the pre-order item once it starts to accept orders, then the total waiting time will be:

Pre-set Time of Accepting Orders + Order Producing Time + Order Shipping and Delivery Time

We always list the processing time under the "Add to Cart" button on each product page.

For example:

If the preorder starts on March 1st and ends on March 15th, and order producing time is about 2months, and the order ships with standard shipping method.

The order will ship out around May 15th and will be arrived around May 30th.

2) Processing time of made-to-order and in stock items are marked on each product page under the "Add to Cart" button.

For example:

If your order placed on March 1st and the processing time of theitem you ordered would be 40 days, and you requested to ship your order withstandard shipping method.

Then the estimateddelivery time would be around April 25th.

3) Ready to ship items can be shipped out within 2 working days.

Processing time does not include Sundays or holidays.

Please contact us immediately byemailing to [email protected] for any delays, concerns orquestions.



Please note that:

The expedited shipping cost covers the expedited delivery method (FedEx / DHL / UPS) once your order is ready to be shipped. 

Please note that the processing time for the dress is indicated below the 'Add to Cart' button on the product page.